1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, and payment details when you contact us, request services, or make a purchase.
- Non-Personal Information: Browser type, IP address, device information, and browsing behavior through cookies and similar technologies.
- Service-Related Information: Details related to your garage door or gate repair services, including equipment specifics and service history.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage our services, including scheduling, billing, and customer support.
- To communicate with you regarding service updates, promotions, or policy changes.
- To improve our website, services, and customer experience through analytics and feedback.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: With third-party contractors or technicians who assist in providing our services.
- Legal Requirements: To comply with legal obligations, such as court orders or law enforcement requests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred to the new entity.
4. Data Security
We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.
5. Your Rights
You have the following rights concerning your personal information:
- Access and Correction: Request access to the personal data we hold about you and correct inaccuracies.
- Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
- Opt-Out: Opt-out of receiving promotional communications by clicking “unsubscribe” in our emails or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.